How was your shift?
Get it off your chest.
Content moderators, trust and safety teams, online safety investigators and reviewers. Put down what you're carrying before you log off.
Which best describes you?
This changes a few questions and which support lines come first. You can change it any time.
Everything you enter stays on this phone. Nothing is sent to your employer, your manager or anyone else. Unladen Screen is a prototype. It is not a medical or emergency service and is not connected to any platform, employer or government agency. · Give feedback
Take a moment.
Look away from the screen. Stand up, move, look at something calm. You're allowed a few minutes.
Breathe with this
What you might be feeling
- Shaky, sick, or a racing heart
- Numb, or oddly calm
- Tearful, angry, or both
- Going over what you could have done differently
These are normal reactions. They usually settle over hours or days.
If something you saw won't leave you
Images coming back after a hard queue is normal. Tell your team leader, take a break, and talk to someone today. You don't have to describe what you saw.
Ground yourself
Look around. Name them, out loud or in your head.
Call someone now
Add your team leader, a colleague or your EAP in so they're here when you need them.
Not sure who to tell?
If you don't feel safe telling your team leader, there are other people you can go to. Or write down what happened, just for you, while it's fresh.
What helps after
Handover to yourself
A few minutes after you log off. Notice what you're carrying, then leave what you can at the screen.
Please talk to someone now
You said you've had thoughts of harming yourself or not wanting to be here. Please call one of these now. If you're in immediate danger, call 000.
Light load
This phone isn't letting the page save. Your result shows here but won't be kept.
Your safety
You said you didn't feel fully safe. That matters. Tell your team leader. Exposure to traumatic material is a work health and safety risk.
Getting home safely
You said you've got very little energy left. If you're driving, a 15 to 20 minute nap before you leave can help, or get a lift. Text someone when you're home.
What might help
People you can call
This isn't a medical assessment. It's a way to notice how you're going over time.
How it's been going
Last 14 days
Handovers
This phone isn't letting the page save, so handovers won't be kept.
Privacy & your data
Add a PIN, download what you've entered, or delete everything from this phone.
Seeing the worst of the internet takes something out of you
What to watch for, and what helps. Tap a heading to open it.
After graphic or disturbing material
- Images and videos can come back for days. That is a normal reaction.
- Step away, move your body, look at something calm.
- Tell your team leader if a piece of content hit hard.
- If it's still strong after a couple of weeks, see your GP or EAP.
Protecting yourself while you review
- Use greyscale, blur, a smaller window and no sound wherever your tools allow.
- Don't rewatch more than you need to.
- Take regular breaks away from the screen.
- Ask for rotation off the worst queues.
Child abuse material
- This is the hardest material anyone reviews. Strong reactions are normal.
- Follow your escalation procedures. Reports help protect children.
- Ask for a break and support straight after.
Hate, threats and harassment
- Reading hate all day changes how the world looks.
- Notice if it starts to feel normal, or if you feel hopeless.
- Balance it with real-world contact with people.
When you can't talk about it
- You can't describe what you saw, and you shouldn't have to.
- You can still talk about how you feel without details.
- Counsellors who understand content work can help.
Targets and speed
- Pressure to review fast makes exposure worse.
- Raise it if targets stop you taking breaks.
- Your wellbeing is a work health and safety issue.
Bullying, harassment or conflict
You don't have to put up with it, and you don't have to sort it out alone.
- Write down what happened, with dates, while it's fresh.
- If your manager is involved, talk to someone outside your reporting line.
- The Fair Work Commission can make orders to stop bullying at work.
- For sexual harassment, 1800RESPECT (1800 737 732) is there 24/7.
Signs you're carrying too much
- Dreading logging on
- Images coming back
- Feeling numb, or cynical about people
- Trouble sleeping
- Pulling back from people
Repeated exposure to disturbing material affects everyone. These are normal responses, not a weakness.
When to get more help
If your load has been heavy for two weeks or more, you dread going in, or it's affecting sleep or home life, talk to your GP or EAP. A GP can set up a Mental Health Treatment Plan for Medicare-subsidised sessions with a psychologist.
People to call
Save the ones that apply to you. They stay on this phone and show up on the Help now screen.
Support lines
You don't have to go through your team leader
Sometimes the person you'd normally tell is part of the problem, or it just doesn't feel safe. Here are other ways to get support. You choose what to do, and when.
From your organisation
Your employer can add its own EAP, wellbeing and counselling numbers here.
Someone outside your reporting line
- Employee Assistance Program (EAP). Free, confidential counselling. Your manager isn't told that you called. Ask whether counsellors understand content moderation.
- A colleague who does the same work. They get it without details.
- Your union. For workload, targets and wellbeing support.
- Your GP. Outside work altogether, and can refer you on.
Text or chat instead of calling
For when talking out loud isn't possible, or feels like too much.
For particular situations
Exposure to traumatic material is a recognised work health and safety risk. Your employer has to manage it.
Spiritual and religious support
Some people find strength in prayer, ritual or their faith or cultural community after a hard shift. Others find it in nature, music, exercise or quiet. Whatever gives you meaning counts.
If your workplace has a chaplain or wellbeing officer, they support people of any faith or none. Their role is to listen, not to persuade.
Words to start with
The first sentence is often the hardest. You could say:
"I'm not ready to make a complaint. I just need to talk this through."
"Can this stay between us? Is there anything you'd have to pass on?"
"Something I reviewed is still with me."
"I need to come off this queue."
What happens if I tell someone?
- Counsellors, peer supporters and helplines keep what you say private. The main exception is if someone is at serious risk of harm. If you're unsure, ask at the start.
- A union can give you confidential advice before you decide anything.
- Your private record in this app stays on your phone unless you choose to share it.
Not ready to tell anyone?
That's OK. You can write down what happened, just for yourself, and decide later.
Numbers and services are for New South Wales and Australia-wide. Check with your organisation for its own services.
Write down what happened
It stays on this phone. It isn't a report, and nothing is sent anywhere. If you later decide to raise something, notes written at the time are easier to rely on than memory.
My entries
Entries can't be edited, so each one shows when it was written. To add something, write a new entry.
No entries yet.
If you decide to share it, you can download it or send it to yourself.
Your phone, your data
PIN lock
Ask for a PIN when the app opens, and after it has been in the background for a minute.
PIN is on.
The PIN stops someone else opening the app on your phone. It doesn't encrypt what's stored, so keep your phone locked too. If you forget it, you can delete everything and start again.
Hide the screen
Tap the eye button at the top of any screen to cover the app straight away, for example at your desk or on the way home. Tap to come back, or enter your PIN if you've set one.
Download my data
Download everything you've entered (handovers, private record and contacts) as a text file. You could keep a copy, or show it to your GP or counsellor.
Delete everything
Deletes your handovers, private record, role, contacts and PIN from this phone.
Delete everything from this phone? This can't be undone.
About Unladen Screen
Unladen™ Screen is a prototype made by Co-Synthesist Pty Ltd, Newcastle NSW. Unladen™ is a trade mark of Co-Synthesist Pty Ltd. It isn't a medical or emergency service, and it isn't connected to any platform, employer or government agency. The questions haven't been clinically validated yet.
What's stored: your role, handovers, private record, saved contacts and settings, only in this phone's browser. Nothing is sent to anyone. There are no accounts, analytics or trackers.
Feedback: the feedback form is the only part of Unladen Screen that sends anything, and only when you press Send. It doesn't include anything else from the app.
Keep in mind: if you clear your browser data or remove the app, what you've entered goes too. Download a copy first if you want to keep it.
Version 0.1 prototype · September 2026